i had a lvl 2 gate and a lvl 1 gate here and now the lvl 2 gate is just gone what the f  really how do u guys lose a moon 
https://prnt.sc/js6vaq

and now i only have one gate there http://prntscr.com/k3i4lc this need to be fixed and it needs to be fixed now  it was a lvl 2 gate now its just gone no br or anything

YES.
Whatever happened. Recalling from Expedition I doubled my fleet.
I moved doubled fleet other planet. 2 hours later ship amounts normal again.
OK. What about my spent Vespene ? 4 million lost.
Gates Disapear. ships apear and disapear.
Please solve it fast. At least we need a report about such.

Please give us coordinates of the gate you lost.

it is in the pic

92 780 1
http://prntscr.com/k4l332

On this object jump gate of level 2 was never built.

Yes there was 2 gates there 1of them was a lvl 1 gate and one was a lvl 2 gate look at the pic
https://prnt.sc/js6vaq
there are 2 gates at 92 780 1 the gate name where b1 and b2   gate b1 is still there gate b2 is gone

http://prntscr.com/k4v94z

I checked every place in code where planets can be deleted. Every place has various logs. I checked every log but didn`t found anything. 

On three different test`s server we rolled back database from backup from 5,6,7 July (it took 40 min each) and we found that the Gate was present at 5 July, but missing at 6.
 
In one hand it is a good news - the problem was before Saturday`s server problem.
In other hand - we don`t know where the problem.

Also I checked every line of code of every developer added on 5 July. Still nothing.

I added extra log at the last step of planet`s deletion. So if it happens again I`ll know the cause.

Thank you, that you take care.
Reading Victorias answer I already thought she uses "its not a bug" in different words.

Question: is it possible gate got destroyed by enemy station, insectoid or such ?
without a battle report ?

    Yes it is possible; it happens because the ignorance.- I am working on this politic.-

So when do i get my gate back and do i get a red bug for it kink of a big deal 

Fixed. killfast, check your gate_b2. If it is ok, i will close topic and reward you the yellow bug.

treshak,  looks good.
happy to see killfasts face if he come online :D
http://prntscr.com/kbqvb3
Thanks.

It looks good you can close the topic how about a red bug and not a yellow bug it\'s pretty serious issue I think

now, the gate is back ?
i´m just want to use it now but whenever i klick on "Execute Jump" this Message comes : http://prntscr.com/kgckqo

and Both Gates are "green" , in Range and i´m allowed to use them.

hiho
since yesterday it works again correctly, thx and good work, even a little late :)