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Ответственный: UncleanOne  

planet was destroyed despite the remaining structure and destroyed 12

Сообщение  Сообщение #1 
Репутация 20
Группа humans Альянс Combining the Zerg and Terran 102 42 70 Очков 10 105 822 Сообщений 95
I already have that on December 5th. Posted around 12 o'clock server time to the admins but I would like to make it public again here.

because of a bug i lost 12 gravity cannons with level 5 and 8 further ops with inset and gun level 5.
i shot a planet for an asteroid shot and colonized the planet with my xerj. he has a structure bonus from the officer. when i came online today, however, the planet was destroyed. it was a 20k diameter planet and the planet got a bonus of 280kk structure. In purely mathematical terms, it would be impossible to destroy the planet with the 20 guns mentioned from the time of settlement until now. but that is exactly the case. when i came online this morning the planet was destroyed and my guns with it.
in addition, the automatic shutdown was set for every gun.

So why are my guns and ops destroyed?
i want replacement. this is a bug

here the screens.
Population: https://prntscr.com/vw9xgr
destroyed planet: https://prntscr.com/vw9xzy
Officer for bonus: https://prntscr.com/vw9zhy
I have raider and destroyer on 10 and both run at x2, my tech is at level 7 and my guns were all level 5:
2710 dmg / shot * 2.65 rounds / min * 20 guns, 60 min / h = 8.617kk dmg / h
I colonized the planet at 8 p.m. server time and about 14 hours later I was online again. during this time it was already destroyed.
it was a 20k diameter planet and i had a structure bonus from the officer of 270kk.
arithmetically I would have had over a day after the settlement.
6 Декабря 2020 14:30:48
6 Декабря 2020 14:30:48
Сообщение  Сообщение #2 
Репутация -187
Группа Terminator 87 7 48 Сообщений 7760
Цитата: Nessaja
the automatic shutdown was set for every gun.

I've found that 18 19 auto-stops triggered for that planet around 06:30:00 (all auto-stops were set to 15k structure). But there were
Цитата: Nessaja
20 guns
which means 2 of them weren't one of them wasn't set to auto-stop.
This was the OPS that dealt final damage:



Цитата: Nessaja
it was a 20k diameter planet and the planet got a bonus of 280kk structure.

The planet was abandoned, so no structure bonuses were applying.
6 Декабря 2020 16:02:47
6 Декабря 2020 16:02:47
Сообщение  Сообщение #3 
Репутация 20
Группа humans Альянс Combining the Zerg and Terran 102 42 70 Очков 10 105 822 Сообщений 95
How am I supposed to give up the planet if I haven't been online the whole time?
after colonizing the planet i went offline and only came back when i told the admins. So the next day around 12 o'clock server time.
please check my log in
6 Декабря 2020 16:08:16
6 Декабря 2020 16:08:16
Сообщение  Сообщение #4 
Репутация -187
Группа Terminator 87 7 48 Сообщений 7760
Цитата: Nessaja
How am I supposed to give up the planet if I haven't been online the whole time?

Indeed, there were no action. But all gun logs say that the planet had no owner.
Цитата: Nessaja
i shot a planet for an asteroid shot and colonized the planet with my xerj.
If you started shooting from all guns before colonization, there could be a potential problem of not picking up new owner info in gravity gun component. I'll check if that can possibly happen (would be a severe problem if it can).
6 Декабря 2020 16:32:16
6 Декабря 2020 16:32:16
Сообщение  Сообщение #5 
Репутация 20
Группа humans Альянс Combining the Zerg and Terran 102 42 70 Очков 10 105 822 Сообщений 95
Here again the message that I have colonized the planet. https://prntscr.com/vwuszr

please look at the time and date. afterwards, you will understand my anger. I couldn't have destroyed a 270kk structure in just a few hours.
6 Декабря 2020 16:37:06
6 Декабря 2020 16:37:06
Сообщение  Сообщение #6 
Репутация -187
Группа Terminator 87 7 48 Сообщений 7760
Nessaja, I have no doubts now that you colonized and didn't actually abandon that planet. Right now, I'm trying to understand which of the contradicting logs is lying to us, so we can identify and fix the underlying problem.

I understand how infuriating this whole situation can be. I hope that administration will allow restoration of lost guns, after the bug is dealt with.
6 Декабря 2020 16:48:02
6 Декабря 2020 16:48:02
Сообщение  Сообщение #7 
Репутация 20
Группа humans Альянс Combining the Zerg and Terran 102 42 70 Очков 10 105 822 Сообщений 95
I am glad to hear that your words are already a step forward for me. Thank you.

Hopefully the problem will be resolved soon and the guns and OPS will be replaced. that's all i want

thanks again
6 Декабря 2020 16:52:58
6 Декабря 2020 16:52:58
Сообщение  Сообщение #8 
Репутация -187
Группа Terminator 87 7 48 Сообщений 7760
Цитата: UncleanOne
problem of not picking up new owner info in gravity gun component

This turned out to be the case. The bug is now fixed.

I'll close this topic after administration makes their decision about compensation,
7 Декабря 2020 17:58:46
7 Декабря 2020 17:58:46
Сообщение  Сообщение #9 
Репутация 20
Группа humans Альянс Combining the Zerg and Terran 102 42 70 Очков 10 105 822 Сообщений 95
that sounds very positive.
all i want is to get my guns and OPS back in their dismantled condition.
Thank you
7 Декабря 2020 18:01:51
7 Декабря 2020 18:01:51
Сообщение  Сообщение #10 
Репутация -187
Группа Terminator 87 7 48 Сообщений 7760
Stations were restored.
9 Декабря 2020 10:07:19
9 Декабря 2020 10:07:19

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