Get your own planet in online strategy Xcraft. Conquer the cosmic space, create your own empire! QUICK START (2 minutes): for Humans or for Xerjs +2500 of metal +2500 of minerals

support, support give no response here

Post  Post #1 
Group guest
hiho,

i have a Problem with buying crystalls in this game.... i send a 2 message to / Question to the support...no repy… . not an email... Question is send or anything.. no answer… Nothing..ok now i 

contact the payment Provider from the game.... my payment Provider … and we will see what will happend.... but sorry..... such a bad support :-(((((((((((((((


Please think twice before you invest Money in this game....
7 August 2018 01:44
7 August 2018 01:44
Post  Post #2 
Group guest
Why the heck would you destroy my super station ?

that the last draw

I used gun to kill a planet and both my stations went boom , my normal station and my super station that cost 10k crystels 

plus you have no way real to contact support what kind of game has no real support ?
19 January 2019 22:59
19 January 2019 22:59
Post  Post #3 
Reputation 15
Group humans Alliance United Nations 77 28 53 Points 6 521 251 Messages 42
@Eddie when planet blows up all the station and fleets on that coordinates also gets destroyed
20 January 2019 19:38
20 January 2019 19:38
Post  Post #4 
Group guest
If he use a gravity gun that was on a station and that station was in a different set of coords then the planet he blew up, then he should not have lost the stations and they owe him 2 stations. However if he used a gravity gun on a planet that shares the same coords as the stations, then yeah your going to lose everything. it says so in the rules for destroying space stations, planets, moons and asteroids. So the question here is, did you fire the gun from the same set of coords as the planet you destroyed or not?
21 January 2019 05:38
21 January 2019 05:38
Post  Post #5 
Group guest
still bullshit nowhere could i find that using gun on planet would cost station or i would not have dont it .....  DUHHHHHH


just another example of how dumb this game got 

well they got their $300 out of me glad i did not spend more on such crap 
25 January 2019 00:29
25 January 2019 00:29
Post  Post #6 
Group guest
Eddie

Can you share the exact condition under which you lost your stations?
Where "exact condition", I mean coordinates of the planet, coordinates of your stations.

Please read carefully this, especially the underlined part on the destruction details.

Your report is not the first one on the subject. Watch this thread "22 of my space wanders are just gone".

p.s.
1 ) This is screen that is displayed though a link from the details of all vessels that can perform the destruction mission,
like DeathStar (here), Usurper (here and here), Patriarch (here), e.t.c.

2 ) I am not related in any way with game admins. I am a normal player like you, a bit more literate probably support
25 January 2019 01:51
25 January 2019 01:51

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